
Good to know
Luxury car rental, answered
Straight answers on requirements, deposits, cancellations, payment, delivery, and booking. Still have a question? Call (773) 432-7068.
Last updated July 3, 2026
How old do I have to be to rent?
Renters must be at least 21 years old with a valid driver's license and qualifying insurance — though we can make case-by-case exceptions for drivers 18 and older. Some vehicles carry a higher age minimum.
Do you require a security deposit?
Yes. A refundable security deposit is held for each rental; the amount depends on the vehicle and is shown on each vehicle's page. Deposits are authorized before handover and released after the car is returned in its original condition.
When is my security deposit released?
The refundable security deposit is held on the day of your reservation and released 24–72 hours after the end of your rental, once the car is returned in its original condition.
Is insurance required?
Yes. Full coverage auto insurance — comprehensive, collision, and liability — is required to rent. Coverage limits depend on the vehicle; you will need minimum limits of $100K/$300K/$100K. Our team verifies coverage before every handover and is happy to help with questions about your policy requirements.
What payment methods do you accept?
We accept debit and credit cards, ACH transfer, Zelle, Venmo and Cash App, cryptocurrency, and cash.
What is your cancellation policy?
We do not offer refunds. If you cancel more than 72 hours before the date of your reservation, we issue a credit you can apply to a future rental.
Do you deliver the vehicle?
Yes. We deliver across the Chicago and Tampa metros (and to airports and hotels). Delivery fees vary by distance and are confirmed at booking.
What is included in the daily rate?
Each daily rate includes a set mileage allowance; additional miles are billed per mile. Rates are shown as 'from' prices and may vary by date, season, and length of rental.
How do I book?
Browse the fleet, choose your vehicle, and reserve through GoLux — our secure booking platform — where availability, deposit, and payment are handled.
Where do you operate?
Chicago (our primary market) and Tampa, with delivery throughout both metros including O'Hare, Midway, and Tampa International airports.
Can I list my car with DDE?
Yes — our consignment program lets owners earn from their luxury or exotic vehicle while we handle marketing, booking, screening, and operations. Owners receive 50–60% of rental revenue, paid out monthly. See the consignment page to get started.
